What do you look for in an online company? What makes you want to buy from a company again? What puts you off companies? Or is there a certain thing you would get rid of if you could?
We all have those little pet hates and annoyances when buying online. It could be the complicated payment system. The dread of having to put so much information across the internet. The aspect of having to pay for delivery and then pay for the return if the item isn’t want you wanted.
Or is it the difficult task of actually speaking to somebody from the company. We all hate those option menus….’Press one if you want to find out about….’
Well here at Suitsmen we try to offer the easiest and stress free shopping experience.
Everything is clear from the moment you click onto our sites.
www.suitsmen.co.uk and www.lucyalice.co.uk
Call Us…
And if it’s not you can phone us! We have a normal price phone line, which takes you straight through to our office. No option menus. No being put on hold. Just an Answerphone for out of hours, which if you leave a message with your name and number we will also call you back!!
We can help with any queries you have on items, sizes, delivery and returns. 01335 361287
Payment
Our payment system is completely secure and very easy to use. But if you don’t like paying over the internet, we also have a cheque or phone option as well as paypal.
Delivery
We also have free standard delivery (2-4 working days) and free returns, so just because you can’t try it on first doesn’t mean you should lose out.
Our next day delivery service is availble for all products, but orders have to be purchased before 1pm. There is a slight extra cost for this service. But you do get the wear it the next day!!
Returns
The Free Returns is possible from our freepost returns address. Not only is this FREE but it also means you don’t have to wait in for the parcel to be collected.
Not only are the returns free but we also offer Exchange or Refund. We don’t do store credits!!
If you have any other questions or queries about Suitsmen please call us on 01335 361287, email us on support@suitsmen.co.uk or visit our Facebook page. Also don’t forget to have a look at our other blogs!!
We also want to know what your pet hates are. It could be about the way companies are run, or what you think companies should and shouldn’t do or offer. We would love to hear from you so please write your pet hates on our Facebook wall.